About Us - adaQuest

Hi, we are adaQuest

Our Mission is to help organizations adopt, optimize, and secure modern IT infrastructure — with AI at the core.

adaQuest is a purpose-driven Microsoft ecosystem partner, helping organizations adopt, optimize, and secure modern IT and AI within their operations. As a Microsoft Solutions Partner for Security and Modern Work, and one of approximately 300 Microsoft FastTrack partners globally, we are recognized as a Microsoft Frontier Partner, a select group focused on AI-first strategies, Copilot enablement, and scaling human-AI collaboration across the enterprise.

Headquartered in Seattle with operations across Brazil, Puerto Rico, Mexico, Colombia, Peru, and the Dominican Republic, our 20+ year journey of excellence spans cybersecurity, compliance, AI adoption, and digital transformation.

We also provide comprehensive assessments — including Security Posture, Copilot Readiness, Agents Center of Excellence (CoE), and Zero Trust Strategy — to help organizations understand where they stand and chart a clear path toward a modern, secure, and AI-powered workplace.

AI, COPILOT & INTELLIGENT AGENTS

🤖 Microsoft 365 Copilot

We are the second partner with the most Copilot deliveries in all the Americas, helping organizations shift from traditional tools to Copilot-driven productivity and decision-making.

🧠 Copilot Agents

We are the only certified partner in all of Latin America to deliver the Agents Envisioning Program. Our workshops have helped enterprise customers identify 52+ priority agents, saving an estimated 59,700+ hours/year.

🔒 Security Copilot Agents

We design, build, and operationalize Security Copilot Agents in real-world environments. 100+ customers across 32 countries have deployed adaQuest-developed Security Copilot Agents.

⚙ Copilot Studio

Our Copilot Studio Agents Development Services provide end-to-end support for building, deploying, and optimizing AI agents — from simple task automation to sophisticated virtual assistants.

SECURITY EXCELLENCE & CREDENTIALS

Our Credentials

✔ Security Elite Partner — Recognized for security, technical excellence & governance

✔ MISA Member — Microsoft Intelligent Security Association

✔ Entra Advisor Partner — Identity & Access Management specialist

✔ CSI Partner — Customer Security Investigation expertise

✔ Frontier Partner — AI-first, Copilot-centric

✔ #2 Copilot delivery partner across the Americas

Our Security Portfolio

Our security portfolio covers Microsoft Sentinel, Microsoft Defender XDR, Microsoft Entra, Microsoft Purview, Data Security Posture Management (DSPM) for AI, and Zero Trust Strategy — protecting identities, endpoints, data, email, cloud applications, and infrastructure.

Cybersecurity is in our DNA. With deep expertise across the full Microsoft security stack, we help organizations reduce legal, reputational, and business risks while enabling a secure foundation for AI adoption and digital transformation.

Why adaQuest ?

“To see the vision come to life, to chase

a common set of values, and to live on

principles that matters!”

OUR CORE VALUES

Professional Attitude:

Excellence

Integrity

Commitment

Personal Accountability

Team Oriented:

Client Focused

Collaborative Environment

Group Comes First

Innovation & Creativity:

Original Ideas

Cause Transformation

Detached from Status Quo

Collegial Culture & Positive Attitude:

Rewarding Interactions

Embracing Diversity

Believe it!

Smile

“Our Vision: To be a leader in cybersecurity, AI adoption, and compliance by modernizing our customers’ IT infrastructure and empowering organizations with intelligent, secure, and scalable solutions.”

Hiram Machado, adaQuest CEO & CISO, has worked in the IT industry for almost 30 years. Hiram holds a master’s degree in cybersecurity and leadership from the University of Washington. As the head of adaQuest, Hiram dedicates his time to supporting organizations in improving their cyber-attack resilience through the application of cybersecurity best practices, AI-driven solutions, and the education of personnel on the importance of cybersecurity awareness.