(Updated) Multiple number dialing available in Microsoft Teams chat

Updated December 17, 2020: Microsoft has updated the rollout timeline for this release.

Microsoft Teams will soon support multiple numbers for a given user when dialing from the chat header.

This message is associated with Microsoft 365 Roadmap ID 66194.

When this will happen

We begin rolling out in mid-January and expect to complete at the end of January (previously mid-December).

How this will affect your organization

A new split button in the chat header for audio/video calling displays multiple numbers for a single contact, giving users more than one numbers with which to initiate a call.

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What you need to do to prepare

You might want to notify your users about this new capability and update your training and documentation as appropriate.