We will begin rolling out this feature in mid-December 2020 and expect the rollout to be complete in mid-April.
How this will affect your organization
Message center will have improved search and filtering functionality. The list view will also be more customizable and interactive, and the message detail panel provides an enhanced reading experience.
Here are the detailed changes you can expect in this new experience:
Favorite messages to make them easier to find
In-line filtering control
New column in the Message center list highlights the services related to a post
Next and Back arrows in the message detail panel provide improved navigability
Pivots will be consolidated to Inbox and Archive
Sort by Act by date, Favorite, Last updated, Message ID, and Message title
What you need to do to prepare
You might want to notify Message center users about this new capability and update your training and documentation as appropriate.